Terms of Service

Welcome to VISIO Optical Lenses. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

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1. Acceptance of Terms

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By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site.

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2. Changes to Terms

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We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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3. Eligibility

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You must be at least 18 years old to use our services. By using our website and purchasing our products, you represent that you are of legal age in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

 

4. Products and Services

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• Product Descriptions: We strive to describe our products as accurately as possible. However, we do not guarantee that the descriptions are complete, current, or error-free.

• Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time without notice.

• Orders: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

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6. Payment and Billing

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• Payment Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method.

• Billing Errors: If we make an error in billing, we will correct it promptly. You agree to notify us of any discrepancies within 30 days.

 

7. Shipping and Returns

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• Shipping: We aim to ship products within the estimated time frames, but delays may occur. We are not responsible for any shipping delays caused by external factors.

• Returns: Please review our Return Policy for information on product returns and exchanges.

 

8. Intellectual Property

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All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of VISIO or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

 

9. Prohibited Uses

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You agree not to use our website or services for any illegal or unauthorized purpose, including but not limited to:

• Harassing, abusing, or harming others.

• Impersonating any person or entity.

• Interfering with or disrupting the site or servers.

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10. Disclaimer of Warranties

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Our products and services are provided “as is” and “as available” without any warranties, either express or implied. We do not warrant that our service will be uninterrupted, secure, or error-free.

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11. Limitation of Liability

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In no event shall VISIO, its directors, officers, employees, or agents be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our products or services.

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12. Indemnification

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You agree to indemnify and hold harmless VISIO and its affiliates from any claims, liabilities, damages, or expenses arising from your use of our website, your violation of these Terms, or your infringement of any third-party rights.

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14. Contact Information

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For any questions or concerns regarding these Terms of Service, please contact us at:

 

Email: info@visiolenses.com
Address: AL Diyar Building,Sheikh Zayed Road,AL WASL-UAE